Privacy Policy

1. Introduction

Welcome to Radio741. At RADIO 741 L.P., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our eShop and make purchases.

Data Controller: RADIO 741 L.P. (RADIO 741 E.E.), Thessalonikis – N. Moudanion Road, 63080 N. Kallikrateia, Greece.

2. Information We Collect

  • Personal Information: Name, email, shipping/billing address, phone number, payment details when placing orders.
  • Cookies & Tracking: We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. See our Cookie Policy for more details.

3. How We Use Your Information

  • Processing and fulfilling orders.
  • Communicating with you about orders and inquiries.
  • Providing customer support.
  • Personalizing your shopping experience.
  • Complying with legal obligations.
  • Sending marketing communications (with your consent or legitimate interest).

4. Legal Basis for Processing

  • Contract: To process your orders.
  • Legal Obligations: Tax, accounting, consumer protection laws.
  • Consent: For marketing and non-essential cookies.
  • Legitimate Interests: Improving services, fraud prevention.

5. Data Sharing and Third Parties

We may share your data with trusted partners for:

  • Payment processing (e.g., banks, Viva Wallet, PayPal).
  • Shipping and logistics providers.
  • Analytics and marketing services.
  • Legal compliance.

We ensure all third parties process data securely and lawfully.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards (e.g., Standard Contractual Clauses) are in place.

7. Data Security

We implement technical and organizational security measures, including encryption, access controls, and periodic security assessments.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion (“right to be forgotten”).
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with your local Data Protection Authority.

9. Marketing Communications

We may send marketing emails if you opt-in or if we have a legitimate interest. You can unsubscribe at any time using the link provided in the email or by contacting us directly.

10. Data Retention

We retain your data only as long as necessary for the purposes described, or as required by law (e.g., tax obligations).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:

RADIO 741 L.P.
Thessalonikis – N. Moudanion Road, 63080 N. Kallikrateia, Greece
Email: sales@radio741.com

For EU consumers: You may also submit complaints via the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/.