Payment Methods
- Credit & Debit Cards: Visa, Mastercard, and other major cards.
- PayPal: Secure checkout via PayPal’s environment.
- Viva Wallet: Over 30 additional payment options supported, including Apple Pay, Google Pay, Klarna, Giropay, iDEAL, and more.
- Bank Transfer: Orders are processed and shipped once payment has cleared in our account.
- Cash on Delivery (COD): Available only for shipping addresses within Greece (additional COD fees may apply).
Claims & Dispute Resolution
- For card payments, you may file claims directly with your card issuer.
- For PayPal, you may use the PayPal Resolution Center.
- Consumers in the European Union may also submit a complaint through the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/.
Non-EU / Wholesale Orders
Important: Orders shipped to destinations outside the European Union are treated as wholesale transactions.
- Such orders are covered only by a 30-day DOA (Dead on Arrival) warranty/return period from the date of delivery.
- The 14-day EU consumer Right of Withdrawal does not apply.
- Any exceptions must be agreed in writing with RADIO 741 L.P. prior to purchase.